Support center

We are here to keep study sessions moving.

For account, TestFlight, calendar, purchase, deck, or moderation help, write to support@mnemia.cards.

Account and access

Include the email used for Mnemia, your device model, OS version, and the step where the issue appears.

TestFlight and app builds

Send the TestFlight build number, screenshots or screen recording, and whether the problem repeats after restarting the app.

Invitations and calendar

If a study link does not open the app, try Safari on iPhone or use Google Calendar or the .ics file from the invitation page.

Purchases and subscriptions

For App Store or Google Play purchases, send the platform, approximate purchase time, and whether you are trying to restore access.

Decks and content quality

Report the deck name, card, answer, and what looked incorrect, unclear, unsafe, or infringing.